Adventures with the TV

So, I think we are all happy dancing.  Yup, really.  And why, you ask, are we so happy?  (Besides the fact that we sent our paperwork off yesterday for Kacee).  Well, it's because.....
THE TV IS BACK!!!!
Okay, so I'm sure most of you don't know the story about our TV, so allow me to tell it for you. A few months ago, toward the middle of August Forever ago sometime in August our TV just broke. Literally. Like I am not even kidding! The boy was playing a video game with the little boy, Ian, that my mother babysits, and it just went kaput (is that even a word?). The screen basically just went blank and wouldn't turn on again, you get the picture right? So anyway, after realizing that our TV was BROKEN and it needed to be fixed, my mom called Best Buy, where we bought it from, because thankfully we had bought the warranty. Right now, I'd like to offer a future tip to all appliance-buyers: buy the warranty; it always helps and will run cheaper in the end, in the event that something happens to it (and in our house, something usually does). So she called them and they set up an appointment for their "Geek Squad" to come to our house and fix it, only the appointment wasn't for TWO WEEKS. Luckily, my mom has a small television in her room, and although it doesn't play any TV channels/station, it plays DVD (not any VHS tapes or BluRay DVDs though), so the girls could still watch Ni Hao, Kai Lan! or Curious George, or whatever. But still, two weeks was a long time for everyone else to go without playing their video games or watching their favorite shows.
      So we wait two weeks, and they're basically boring weeks of pure agony. (Okay, not really, but I will say this: we don't watch TV that much, only in the evenings or when Kenzie watches her morning PBS Kids shows, but you never appreciate your TV until it's gone.) Finally, the man with the "Geek Squad" thingy comes out to our house, and what does he say? We're going to have to replace some of the boards inside. Did I mention that two months earlier a different man had come out and replaced ALL of the boards inside the TV? Well, he did, okay, and what I'm getting to, is that we've probably had--before the big "break" in August--about 4-ish visits from the people at Best Buy because our television system was having problems. We really didn't see how replacing a board or something again would fix it, but we said okay, and then he said that he would have to order the part and come back...in like TWO MORE WEEKS!!! (I do not blame this guy for our television problems, it is all actually Best Buy's fault.) He said he is sure this part will work, so we wait...
and wait...
and wait...
     And he comes back in two weeks, and spend almost three hours at our house, and guess what? IT DOESN'T WORK!! Grr! So then he says he is going to try to get approval for us to get a new television, but it will take a few days. He called the next day and said that his boss said no, but they think something else is wrong with it, and so they are going to have to order the part (it takes between 2 and 3 weeks to get in) except their computer system was "down" that day, and so they would have to order it when it was working again. By now my mom was upset because we'd been without our television for awhile, and everyone was really miserable and missing it, and so she and my aunt went down to Best Buy to complain...which was useless.  All we got there was people trying to get out of replacing our TV and our warranty by making excuses like "You didn't buy the warranty that ensures a new television set if yours breaks" (when they only offered us one warranty) or saying that we were supposed to have at least four visits and then the policy after four is that they replace the TV.  Well, we had had visits numbering well over FOUR but they somehow had no records of them.  Gee!!  Go figure!!  They said it did show that we had an appointment scheduled for today (October 15th) except, well, we didn't know it, and we had never been notified about this.  They also gave us a 1-800 number to call and they said that they would supply us with information and perhaps give us a new television.
    No such luck, because that was pretty much useless.  Except we did figure out that they had the records of some (not all but some) of the other visits, the Best Buy people were just looking in the wrong place online for them.  Wow.  Anyway, THEN they said that they would have a conference with the head people, and see if they could get us a new set, but that obviously never happened, so we waited it out for like two more weeks.  Not fun!  (Lol.)  Okay, so you are probably bored to death in hearing this, or you are laughing at our misfortune, because I learned that having no TV is just awful, especially when you have little kids that want to watch it, or you want to watch Bones or Extreme Makeover: the Home Edition and you CAN'T, but the point I'm trying to make in telling you this, is that after ALL of this happening, the guy came today, the part worked, and he fixed it!!!  That means...that our TV is working again!!  We are so happy...this weekend we just might have to buy something new to watch :)